Last Updated: October 1, 2024

At Forever Young Rx, your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services, website, or mobile applications. By accessing or using our platform, you agree to the terms of this policy. If you do not agree with these terms, please discontinue use immediately.

I. Introduction

Forever Young Rx (referred to as “we,” “us,” or “our”) respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes how we collect, use, and disclose information when you use our website, mobile applications, and other online services (collectively, the “Platform”).

IMPORTANT: This Privacy Policy is separate from our Notice of Privacy Practices, which governs how we handle protected health information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA). This policy applies to personal information outside the scope of HIPAA.

II. Information We Collect

We collect several types of information from and about users of our Platform, including:

Personal Information:

• Name, address, email address, telephone number, gender, date of birth, and billing information.
• Health-related information such as medical history, conditions, and any other health-related information shared during consultations.

Technical Data:

• Internet connection information, IP address, device type, browser type, operating system, and usage data related to how you interact with our Platform.

Other Information:

• Information you provide to us through forms, surveys, communications, or when you interact with our social media pages.

We may collect this information:

• Directly from you when you provide it (e.g., account registration, filling out forms, communicating with us).
• Automatically when you navigate through the Platform (e.g., cookies, tracking technologies).
• From third-party sources such as service providers, business partners, and social media platforms.

III. How We Use Your Information

We may use the information we collect in the following ways:

• To provide and improve our services, including processing your medical inquiries, treatment requests, and payments.
• To communicate with you regarding your health consultations, product or service updates, and promotional offers.
• To analyze trends and usage to enhance our Platform’s performance and user experience.
• To fulfill any other purpose for which you provide it, or with your consent.

We may also de-identify your information for purposes such as research and analytics, ensuring that it cannot identify you personally.

IV. Disclosure of Your Information

We may disclose your personal information to:

• Service Providers: We may share your information with companies that help us operate our business, such as payment processors, email providers, and customer service platforms.
• Healthcare Providers: We share your information with healthcare professionals who provide you with medical care or advice.
• Compliance and Legal Obligations: We may disclose your information to comply with any applicable laws, regulations, legal processes, or government requests.
• Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred as part of the transaction.

We will not sell your personal information to third parties for marketing purposes without your express consent.

V. Your Choices

You have certain rights and choices regarding the personal information we collect:

• Access and Correction: You can review and request changes to your personal information by contacting us.
• Marketing Preferences: You may opt out of receiving marketing emails by following the unsubscribe instructions in the emails or contacting us directly.
• Cookies: You can modify your browser settings to refuse cookies, but please note that some features of our Platform may not function properly without cookies.

VI. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, alteration, and disclosure. However, please note that no method of transmitting information over the Internet or storing electronic data is 100% secure.

VII. Third-Party Links

Our Platform may contain links to third-party websites that are not governed by this Privacy Policy. We are not responsible for the privacy practices or content of these external sites.

VIII. Children’s Privacy

Our Platform is not intended for children under the age of 18, and we do not knowingly collect personal information from anyone under 18 without parental consent.

IX. California Resident Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to:

• Request details about the personal information we collect, use, and disclose.
• Request deletion of your personal information.
• Opt out of the sale of your personal information (if applicable).

For more information about your rights or to make a request, please contact us at the information provided below.

X. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

XI. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Forever Young Rx
Email: info@forever-young-rx.com
Phone: 380-799-6864